Membership & Loyalty
At Utopia Koi we wanted to create a business we could be proud to say was ours.
We really want to get to know our customers and encourage longterm business relationships, so after a few late nights and many cups of coffee we believe we have created a superb customer membership & loyalty program. A program that rewards our customers that have continually used Utopia Koi and supported us through the thick and thin.
This is our way of saying we appreciate you and thank you for spending all your hard earned money with us.
Here’s a breakdown of how it all works.
Give us your details and you’ll be enrolled on our data base. No, we won’t share your details with third parties and bombard you with junk. You’ll simply be able to check out more quickly and efficiently. Keep track of your purchases and from time to time receive notifications of special offers along with company news we think may interest you.
As a thank you for registering, we’ll send you a £5 off voucher to your email address. The voucher is redeemable on purchase of £50 or more made on our website. Vouchers are valid for 12 months.
Keep track. Keep informed.
Regular loyal customers
We believe very strongly in good old fashioned customer service. You support us and we’ll support you. That’s fair right? If you become a regular customer of Utopia Koi we think it’s only fair to give you a little something back in return. Please understand our prices are very competitive to begin with but it’s always nice to get a little something back in return. Everybody likes a little thank you from time to time, so as a regular customer you’ll receive an applied discount to your shop when you checkout after you have spent £500 on your Utopia website account in that 12 month period. This means you’ll save on all your purchases for the remainder of that cyclic year. You’ll receive a range a special offers on a regular basis to tempt you, allowing you to keep those pampered pets, Well ? Pampered. Get the nod ….. We’ll give you a special heads up on new koi, products and services as they go on to our website so you won’t miss that special fish you’ve been looking for or a fantastic new product. As a regular customer your special to us so let us make you feel that way.
Keep track. Keep informed. Save a little.
The Utopian. Paid for subscription
Top of the tree. Creme de la creme. That’s you. As a paid subscriber you value us as much as we value you. We’re a team. As a subscription member you’ll be able to take advantage of our wealth of experience and knowledge gained over many years through our regular Vlog’s n blog’s in which we’ll discuss all things fishy. Access content on our website that is only available to subscription members such as our beginners corner, or our koi health advice centre * so whether your a pro or just setting out in the wonderful hobby of Nishikigoi our belief is that becoming a Utopian has something for everybody. We’ll show you exclusive content from Japan captured on our amazing cinematography equipment. Well give you access to our support service in which we’ll be happy to discuss koi health related issues. Exclusive special offers on products and services. Receive an applied discount on your shop at checkout. Be at the front of the cue all the time, every time seeing koi as they become available whilst we select them in Japan on one of our many buying trips so you never have to miss that dream fish again. Of course we’re human and like the next person we like to have a bit of fun from time to time so every now and again we’ll have random competitions with fantastic prizes.
The Utopian. It’s a lifestyle. It’s a club!